Botach - In-stock item not shipping

Not resolved
Advertised vs Delivered
Customer service
Delivery Service

Sounds like the same experience I'm having now. I ordered on 10/22 and I received shipping confirmation on 10/23.

Item showed in-stock. I sent messages that were not responded to. On 11/11, I was told that there were 3 of my item in-stock and that I would be able to track my order any day now. As of 11/16, the order has not moved.

I received a message today stating that they are receiving another shipment the week of 11/21 and that I should be able to track my order by 11/25. With the delivery window between 3 and 10 days.

It could be up to 50 days after my order before I receive, if they're actually telling the truth. Not worth doing business with!!

Product or Service Mentioned: Botach Shipping Service.

Reason of review: Order processing issue.

Preferred solution: Let the company propose a solution.

I liked: Discounted price, Free shipping.

I didn't like: Wrong inventory, Misleading sales, Customer service, Lies.

Company wrote 0 public responses to the review from Nov 16, 2016.

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